Help Desk
Office Hours
Got questions? Drop by during our office hours and get real-time help from our data science experts!
Consultation Times:
- Mondays: 12:00 PM – 4:00 PM
- Tuesdays: 11:00 AM – 3:00 PM
- Wednesdays: 12:00 PM – 4:00 PM
- Thursdays: 12:00 PM – 4:00 PM
Location Address:
Samson Hall – Room 304
2036 H St. NW
Washington, D.C. 20052
The Data Science Help Desk will not be open during Fall and Thanksgiving break.
Schedule an Appointment
Need a data science lifeline? Schedule an appointment with our expert team and get the guidance you need!
Services
From software installations to troubleshooting crashes and even hardware support, we’ve got your back! Our services ensure you stay focused on data science—not tech headaches.
Software Installation Support Services
Download all program-relevant software installation guides, alongside required libraries, for Windows and Mac operating systems.
Reliable Software Crashes Resolutions
We offer technical support beyond the classroom to help ensure that you achieve your project goals.
Solutions Beyond Software Support
From connectivity issues to hardware failures, we provide a first port of call service to all graduate and undergraduate students in the Program.
Installation Guides
Welcome to the ultimate installation hub for your data science journey! Whether you’re wrangling big data, training AI models, or visualizing insights, we’ve got the step-by-step guides to get your tools up and running in no time!